Privacy Policy

1. Overview and Scope

viewtickercreewscb.com ("the Organization", "we", "us", or "our") operates as an independent digital publication and logistical intelligence platform dedicated to travel in Slovenia. This Privacy Policy outlines the standards and procedures governing our processing, storage, and safeguarding of personal data collected through your interaction with our domain, sub-pages, interactive features, and customer inquiry interfaces.

We process personal data strictly in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation or GDPR) and applicable international privacy frameworks including the California Consumer Privacy Act (CCPA).

2. Categories of Information Collected

Depending on your engagement with our platform, we may collect and process the following categories of information:

• Directly Provided Information: When you submit an expedition inquiry, request route documentation, or contact our team, we collect your full name, email address, telecommunication contact details, and specific travel itinerary preferences.
• Technical Telemetry Data: When navigating our platform, our servers automatically collect browser type, operating system version, referral headers, anonymized Internet Protocol (IP) addresses, and interaction timestamps.
• Consent State Data: We store your chosen cookie consent preferences locally in your web browser via localStorage to ensure compliance without tracking across unrelated domains.

3. Lawful Grounds and Purposes of Processing

We process personal data only when substantiated by valid lawful grounds under Article 6 of the GDPR:

• Consent (Art. 6(1)(a)): Explicit consent provided by you when submitting our contact inquiry form or accepting optional analytics cookies.
• Legitimate Interests (Art. 6(1)(f)): Ensuring the technical stability, operational security, and performance optimization of our digital travel guide infrastructure.
• Legal Obligations (Art. 6(1)(c)): Maintaining audit trails, security records, and responding to lawful statutory requests.

4. Third-Party Sub-Processors and Data Transfers

We do not sell, rent, or trade your personal data to commercial data brokers. Information is shared only with verified infrastructure providers who support the continuous operation of our platform under strict Data Processing Agreements (DPAs):

• Hosting and content delivery networks located within the European Economic Area (EEA).
• Security auditing and denial-of-service mitigation infrastructure providers.

Any international data transfers outside the EEA are governed by Standard Contractual Clauses (SCCs) authorized by the European Commission, ensuring equivalent protection standards.

5. Data Retention Schedules

Personal data is retained only for the duration necessary to satisfy the specific purposes for which it was originally collected. Contact inquiries and route questions are retained for a maximum duration of 24 months following the conclusion of communication, after which records are permanently deleted or irreversibly anonymized.

6. Your Statutory Rights

Under European and international privacy regulations, you possess enforceable rights regarding your personal information:

• Right of Access: Request a complete copy of the personal data held about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal records.
• Right to Erasure ("Right to be Forgotten"): Request the complete deletion of your personal records.
• Right to Restriction and Objection: Object to processing based on legitimate interests or request restricted handling.
• Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, contact our appointed Data Protection Officer at [email protected]. We respond to all verified requests within thirty (30) calendar days without charge.

7. Data Protection Officer (DPO) Contact Details

If you have questions, complaints, or feedback regarding our privacy governance, you may reach our compliance department at:

Data Protection Officer
viewtickercreewscb.com
Cesta v Mestni log 88, 1000 Ljubljana, Slovenia
Email: [email protected]